Frequently Asked Questions
We believe that participating in an online group should be engaging and professional, but also understand that users can have a lot of questions about getting the most out of their experience. That’s why we’ve provided answers to some of our most frequently asked questions. Check them out below.
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Q: What is included when I book an overnight tour with Backpacking Excursions?
A: We'll cover entrance fees into Grand Canyon National Park, as well as round trip transportation from Flagstaff to Grand Canyon. We'll provide much of the necessary gear needed for backpacking, to include backpacks, trekking poles, sleeping bag, sleeping pad, tent, etc. (see our gear list page for complete information). Sleeping bags are professionally laundered between each use. All meals and snacks are included for the duration of the tour. Your guides are Arizona Food Handler certified, and will prepare and cook your meals, as well as have the necessary equipment to do so.
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Q: What is Backpacking Excursions cancellation policy?
A: Multi-day Trip Cancellations: If you cancel or leave a trip for any reason:
- 60+ days prior to trip start: A full refund minus $75 per person.
- 59 - 45 days prior to trip start: we will refund you 50 percent of the trip cost.
- Less than 45 days prior to trip start or once the trip has begun, there will be no refund or trip credit issued. We highly recommend your purchasing trip insurance to protect your investment.
Day Hike Trip Cancellations: 50% refund with 48 hours notice; no refund within 48 hours.
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Q: What do I need to bring?
A: Check out our “Gear list” page for specific details on what is provided, and what you’ll need to bring. There is much information on the “Gear List” page which can be found in the menu at the top of each screen.
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Q: How do I know if I'm ready to hike the Grand Canyon?
A: This is a great question that we all face, and the answer can greatly differ amongst us. Generally speaking, any hike into the Grand Canyon is difficult. That said, we've seen many people, all walks of life do fine in the canyon, although soreness, and fatigue can and will occur, most of us push through this. We cannot give medical advice, so any doubt whatsoever of your abilities to participate should be conversation between you and your doctor. Read the tour descriptions thoroughly, and know the mileage and expectations of the tour. Note* that optional side hikes are completely optional for you to decide at the time of your tour. We post the minimum mileage in the tour descriptions, but all side hikes are optional. Participants have the option to remain at camp and rest, use the free time as they see fit in place of optional side hikes. All these things considered (*reminder that this is not medical advice), 2-4 months prior to tours may be sufficient time for many to prepare for a Canyon hike. We can assist with some plans that you should consult and clear with your doctor prior to implementing.
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Q: Dietary preferences: Will my dietary preferences be taken into consideration?
A: Absolutely! Once you book with us there is an enrollment form that will ask about your dietary preferences , however if you don’t have all the details right now, that’s ok, your guides be reaching out to introduce themselves and can gather more details of all your likes/dislikes. We can accommodate most dietary preferences such as vegan, vegetarian, gluten free, traditional diets, etc. If you have additional questions on dietary preferences, please email information@backpackingexcursions.com.
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For other questions Please visit our "contact page" in the menu, or email information@backpackingexcursions.com